Refund Policy

Last updated: October 28, 2026

We want you to be happy with Wandex. If it's not for you, getting your money back is simple.

Try it first

Your first month of Pro is free, so you can see if Wandex fits your days (and nights) before paying anything.

14-day refund

If you're not happy, write to support@ximplex.app within 14 days of your first payment and we'll arrange a full refund. No questions asked.
After 14 days, you can cancel anytime. Your plan stays active until the end of the period you paid for, and you won't be charged again.

Who handles payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.